Testimonials

Mrs M Ayling

James was very knowledgeable abut all products, listened to our needs and made suggestions. He was not pushy regarding our decisions, giving us time to consider all products and their suitability.

James was an excellent representative of your company and the quality of products you stock was evident throughout our visit. It’s down to suitability for us and conversations with a knowledgeable, professional representative is key. James fulfilled his role to a very high level.

Richard

We had a leak from our VELFAC windows, so we got in touch with Composite Windows (Westcott) for a fix. The windows are over 12 years old, so not unexpected! It was a simple process and they attended site about 2 weeks from our first contact. Turns out the problem was not with the windows, but from the roof above. Jack was very Proffesional and really took his time looking at every possible other reason for the leak. To be fair he was right! What made the visit so impressive in my view was it would have been so easy to say “it’s not the window you need to call a roofer”. Jack did a repair job sealing up the possible problems on the roof and did a very nice job. Now that I know the job may not be a long term fix, but the very fact that he went out of his way to find a solution says a lot about him and the company. This was not a flying visit about 2 hours were spent finding and fixing the problem. Nice to find a company who cares and goes the extra mile. I may still have a leak at some points but at least they tried, that i fully respect and appreciate.

Miss A Knight

Two engineers, Fraser and Thomas, came out to my property to deal with a tricky VELFAC door issue after recent construction work on my roof. They worked tirelessly all morning to solve the issues. Now my doors work perfectly. Great professional service. Thank you guys!

Mr S Treacy

What a fantastic company. From communications with the office staff to the great people on site. Cannot recommend any higher!

***** Stars.

Mr D Sprague

We had some Rationel windows installed as part of a renovation to a listed building. The service we received from both the sales team (James and Kelly) and the installation team (Gavin, Ryan, Steve and Josh) was excellent. The sales team were patient as we went through multiple iterations to get the specification correct and provided all the information we needed for our planning application. Gavin worked closely with our builder to ensure that our builder understood the required preparatory works. The installation team were friendly, polite and efficient. There were some complexities identified during the works which were resolved promptly with a wholly positive attitude. Both the product and installers are great. Id happily recommend them.

Miss M Miller

Very professional and timely service.

Benjamin S

Adam was great – fixed our door in about 5 minutes!

Alan P, Tisbury

I had expected the interior benefit, as much studied, but delighted how good it looks with phase 1 windows. Plus the surprise and delight fact that we can now keep the back door open to look out over the valley!

Andrew Bone

Steve and Jack have just completed the last items on our VELFAC installation. They have been really helpful and a pleasure to have on site.

A.Rankin

Proffesional and efficient service.

Pete Walker

Great service at a great price.

Matt, Surrey

Just a quick note to say thanks for all your assistance and participation with achieving sectional / practical completion at St Peter and St Paul school.

Ian, Guilford

Thank you to Josie and Micki for organising the replacement glass. James, Steve and Tomasz were very good and despite having to work in the pouring rain they were very polite and friendly. The repair was completed quickly and efficiently and they left the place tidy afterwards.

Kyreon, Portsmouth

Five Stars

“From their varied showroom, helpful sales team to quality installers”

Anthony, Cosham

I have had the pleasure of working with Jeremy and his team on numerous occasions and find them all to work to the highest standards and with the upmost professionalism. Having 25years experience in the building trade as a plasterer myself I have experienced good and bad companies along the way. However Westcott Construction is up there with the best of them and I couldn’t recommend them more highly than I do.

Customer, United Kingdom

Very professional from start to finish. Our windows install has just completed and were very happy with work done by Westcott Construction. The attention to detail and care taken was exceptional. Several very large/heavy windows were installed and they are millimetre perfect. The Westcott employees take a real sense of pride in their work. I would recommend without reservation.

Ashley, ACM Construction & Development LTD

We have worked along side Jeremy and his team for a number of years now and I can honestly say that you will not find a more professional, honest and hard working bunch of guys I would highly recommend them to anyone considering any size project.

Mike John, United Kingdom

In late 2017 we moved into a new house with VELFAC windows and doors. 5 years later we were experiencing some issues with both windows and doors needing service/repair. The distributor appointed by VELFAC to carry out the adjustments was Wescott Construction. A price for the work was agreed and the 2 engineers thought they would have their work cut out to complete in the day. However they worked speedily and efficiently, explaining what they had done and advising me on future maintenance I could carry out. We were most impressed by their caring courteous approach [disability issues] We would not hesitate in recommending this Firm to others for their quality & reliability.

Kevin, Dorchester

Had VELFAC windows and doors fitted recently on a project by Composite Windows UK. Great company to deal with. Very helpful in the ordering process and the fitters were a pleasure to deal with. No hesitation in using and them again.

Alistair, Haywards Heath

What makes this company stand out is outstanding customer service from start to finish. I had VELFAC 200 Energy windows installed for a new self-build so attention to detail was paramount. Composite Windows came to site multiple times before, during and after fitting to ensure the product was perfect. When one of the larger units was difficult to close, they sent their engineers to adjust it but still determined it wasn’t perfect, so replaced the entire unit. Its the service we all would hope companies strive to deliver but we typically settle for less. Composite windows really did deliver on my project. They have a great team in the office and at site. I would definitely use them in subsequent projects.

Keith, Erlestoke

We had a replacement glazed door fitted. The guys from Westcott and the office staff were very helpful.

Jonathan, Southbrook

Right from the start once we submitted drawings, letting us know delivery dates and install which was very good and the finished product was excellent. We opted for VELFAC 200, they look great.

Andrew, Pagham

We were recommended to use Rationel windows and Solarlux bifolds by an architect friend and Composite Windows are the local supplier. Very good service, great windows – well worth the money.

Christophe, United Kindgom

Great product. We put VELFAC windows on our houseboat. They work beautifully, the read slim and elegant from both the inside and outside and they are a pleasure to open and close. The VELFAC team was really well organised and delivered on time. Thank you.

Libby, United Kingdom

We had 5 very large VELFAC windows fitted to the front of our house. The team was very friendly and efficient and the results are wonderful. The work was completed to a very high standard and was carried out with very little inconvenience. We highly recommend.

Alessandra, United Kingdom

I’ve been working with Westcott on 2 projects of mine and I keep coming back! The team is very attentive and professional and Josie does an outstanding job in coordinating the whole thing. I’d be in trouble without her and Gavin. Very lucky I found them!

Anne, United Kingdom

This company contacted me two years after installing our windows to check whether we had any problems. I said they were fine except I had never been able to open one of the air vents. The next day, they happened to be working in the area and came round ready to replace the vent. In the event, that was not necessary and they applied silicon spray to all the vents to loosen them. They are now all open. This is exemplary customer service from a company that had originally installed them quickly and efficiently with little fuss.

Mr Hewitt, United Kingdom

When ordering the windows, we made numerous changes along the way. They were very quick to update the order and help with questions along the way. Their installation team was good and were able to overcome a few quirks in our existing house. I was doing the following on decoration works after the windows were fitted. A couple of aspects made it difficult to finish up around the newly installed windows. Shims and metal plates were left in need of grinding back in order to get a plasterboard back up against the window internally. This was perhaps inevitable however, due to the old Victorian check reveals in the brickwork and some very out of square existing openings. On the whole we are very pleased.

Simon, United Kingdom

Ordered a door c/w side window for our porch, to match the existing windows that had been fitted by the builders when the house was extended. Easy company to deal with, whether by phone or email & a great job done by the fitters on the day. Everything went as planned & I am planning on using them again, for the next phase of works.

Sue, Winchester

Great communication, kept up to date with with all aspects of our order, which was for a picture window and patio door. We had Rationel triple glazed windows installed and are really pleased with the performance of the windows. The installation team were fabulous, very professional and friendly.

Lance, Farnham

I had 18 windows and doors replaced with Rationel and Westcott Construction were the recommended supplier. Josie was very helpful while we got the exact specification sorted out, and was always quick to reply on email. The fitters were very friendly and helpful, and the attention to detail was excellent. Everyone turned up when they said they would and completed the job on time. This is a very well organised company who it has been a pleasure to work with.

Fred, United Kingdom

We had all our windows replaced and installed VELFAC using Westcott. They were incredibly helpful and went the extra mile to ensure we could get what we were looking for. They worked alongside our builders who were renovating the rest of our property and in the main this worked well.

Chandra, Hove

I have had Velfac windows and external doors for 12 years. One window was not fitted properly by the developer (not Westcott) and had been leaking and needed replacing. The window was on a 4th floor flat and access difficult. Westcott were recommended by Dovista and Westcott worked timely from survey to order and then to sync with scaffolders dates to install. The guys had difficulty getting the frame up to 4th floor but they stripped it down and hoisted it up to the 4th floor. The job was professionally completed in a day. I am very pleased with the result and would recommend Westcott. Particular thanks to the boys who were all courteous and professional- Adam, Gavin, Matt and Andy. The office staff were always prompt with replies too. Thank you all.

Roger, Charminster

I would like to thank you for a great service in installing the windows in the two houses. The team were brilliant and we are very pleased with the final result.

Maggi & Pat, Guildford

It has been a pleasure working with you and your team. Thank you for your assistance and patience throughout what was a less than straightforward installation.

Jenny & Heilco, Brockley

Thank you to you and your team for completing this job. The windows are great and you did a fantastic job getting them in on one day! We would be happy to recommend you to others.

Nick, Twickenham

The whole team were professional and polite. The window installation was done correctly in the time frame and price given. They knew exactly what they were doing. You can’t ask more than that.

Alison & Tony, Hungerford

We were very impressed by your teams skill and professionalism so thank you for guiding us through the Velfac process.

Sacha & Paul, Winchester

We’re thrilled with the windows and glad we held out for Velfac. It’s looking really smart. Many thanks again for making it relatively stress free. We’ll be recommending you if anyone wants to follow suit!

Paul, Wiltshire

Westcott installed Velfac aluminium windows, bi-folds and external doors right across our house refurb. They were friendly, responsive and knowledgeable – and explained things in terms we could easily understand. We have no hesitation in recommending Westcott.

Raymond, Barton-on-Sea

Your team did an excellent job installing our VELFAC windows and doors at the agreed time and price. Great teamwork with our builders during installation, strong attention to detail and a highly professional service throughout the process. We would recommend you!

Kandy, Alton

Your communication was excellent and your team reliable and happy to go the extra mile to provide customer satisfaction. The windows look terrific and your team were very impressive. We do not hesitate in recommending Westcott Construction.

Ron & Ginny, Waterlooville

We are really very pleased with the (30!) windows you have installed for us and will recommend you to our friends. The key thing for us was immediate response to any problems and the friendly (and patient) attitude from everyone throughout.

Lars, Isle of Wight

Choosing Westcott as the installer for our VELFAC windows has been one of the best decisions in our whole build process. Always professional, with attention to detail, friendly, working to a very high standard and providing an outstanding customer service.